Meet Nala Networks Inc

Welcome to Nala Networks Inc., an innovative firm based in the heart of Toronto, Ontario, dedicated to delivering exceptional support services for mid-sized and corporate enterprises. Our mission is to streamline Shopify support, enabling you to focus on what you do best: crafting transformative online experiences for your customers.

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About Nala Networks Inc

We believe success is built on integrity and partnership. We work closely with our clients to identify and implement services that elevate business efficiency and cost-effectiveness. We aren't just service providers; we are partners in your journey towards technological advancement and business success.

Our Approach: A Partnership for Success

Our strategy involves creating a close partnership with our clients. We aim to identify and implement services that elevate business efficiency and cost-effectiveness. This partnership approach is executed through a clear process:

  • Consultation: Our process begins with a thorough consultation, assessing the scale of expansion for your services and products.
  • Vision & Technology: We aim to understand your vision and leverage high-end technologies to bring that vision to fruition.
  • Comprehensive Support: Our comprehensive support and tailored training programs are meticulously designed to ensure that your business operations are fully supported and consistently evolving.
  • Transparency: Our proposals are transparent, offering various strategic options complete with a clear breakdown of benefits and risks. This ensures our clients have full visibility and control over their business expansion decisions

Overview of Specialized Services

Nala Networks offers extensive support across both e-commerce and cloud infrastructure:

E-commerce Solutions (Shopify & Magento)

We offer a variety of services for Shopify and Magento solutions:

  • Store Strategy & Setup: This includes end-to-end Shopify store launches, migration from other platforms, and store architecture & project roadmapping. We feature painless migration services from platforms like WooCommerce or custom platforms.
  • Ongoing Support: We provide proactive troubleshooting, maintenance, and store health monitoring. We also offer monthly plans for unlimited troubleshooting, theme fixes, and security updates (Maintenance & Emergency Support Retainers).
  • Custom Development: Services include bespoke Shopify apps, advanced theme tailoring, and third-party integrations & APIs. This also covers solving theme limitations/customization issues and developing custom apps for unique business models.
  • Marketing & Optimization: This involves SEO + analytics implementation, data migration & tracking setups, and campaign and funnel optimization.
  • Performance & Growth: We conduct site speed & performance audits, Conversion Rate Optimization (CRO) audits, and SEO & discoverability enhancements. We address challenges like slow site performance, poor conversion/cart abandonment (by improving checkout, upsells, cross-sells, funnels), and specialized needs like Checkout & payment customizations (especially for Shopify Plus).
  • Key Upgrades: We offer expertise in moving stores to Online Store 2.0 (Shopify 2.0 Upgrades) and white-glove migration services for Shopify Checkout Extensibility

Cloud Support & Managed Services (AWS & GCP)

Modern businesses depend on reliable, scalable cloud infrastructure, and we simplify these operations. Our services include:

  • Cloud Infrastructure Setup & Migration: We design and deploy secure, high-performance environments, including architecture design, load balancing, and database migration.
  • Cloud Security & Compliance Management.• Cost Optimization & FinOps: Our specialists help identify waste and right-size resources, typically saving clients 20-40% on spend. This includes cost monitoring, savings plans, and monthly optimization reviews.
  • Cloud Monitoring & Incident Response: We offer proactive monitoring and alerting, including 24/7 system monitoring via CloudWatch/Stackdriver and automated incident response workflows.
  • Managed Cloud Support & Consulting: We act as an on-demand cloud team, offering flexible monthly support plans covering environment audits, workload optimization, scaling strategies, and direct troubleshooting help from certified engineers.

Let's Connect /

Not sure what you need?

Contact us and we will come up with the solution together.

Get a Quote